{"id":5909,"date":"2026-07-30T09:36:38","date_gmt":"2026-07-30T09:36:38","guid":{"rendered":"https:\/\/grainfalcon.com\/%d9%83%d9%8a%d9%81%d9%8a%d8%a9-%d8%a7%d9%84%d8%b7%d9%84%d8%a8\/"},"modified":"2026-08-17T16:41:03","modified_gmt":"2026-08-17T16:41:03","slug":"how-to-order","status":"publish","type":"page","link":"https:\/\/grainfalcon.com\/ar\/how-to-order\/","title":{"rendered":"\u0643\u064a\u0641\u064a\u0629 \u0627\u0644\u0637\u0644\u0628"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5909\" class=\"elementor elementor-5909 elementor-5479\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c457249 e-flex e-con-boxed e-con e-parent\" data-id=\"c457249\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2109cde elementor-widget elementor-widget-html\" data-id=\"2109cde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"gf-legal-policy\">\r\n    \r\n    <!-- Hero Section -->\r\n    <div class=\"gf-policy-hero\">\r\n        <h1 class=\"gf-policy-title\">How to Order<\/h1>\r\n        <p class=\"gf-policy-meta\">Your Guide to Purchasing Grain Falcon Craftsmanship<\/p>\r\n    <\/div>\r\n    \r\n    <!-- Content -->\r\n    <div class=\"gf-policy-content\">\r\n        \r\n        <!-- Introduction -->\r\n        <section class=\"gf-policy-section\">\r\n            <p>Welcome to <strong>Grain Falcon<\/strong>. We are delighted that you have chosen to invest in our premium, handcrafted leather footwear and accessories. To ensure a seamless and transparent purchasing experience, please review the following guide on how to place your order with us.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Step 1 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>Step 1: Browse & Select Your Products<\/h2>\r\n            <p>Explore our curated collections of handmade footwear, leather accessories, and shoe care kits. We highly recommend reviewing our <a href=\"\/size-guide\/\" class=\"gf-policy-link\">Size Guide<\/a> before making a selection to ensure the perfect fit.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Step 2 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>Step 2: Add to Cart & Proceed to Checkout<\/h2>\r\n            <p>Once you have selected your desired items, add them to your shopping cart. Review your order carefully to ensure the correct size, color, and quantity.<\/p>\r\n            <p>At checkout, please provide a <strong>complete and accurate shipping address<\/strong>, along with a valid phone number and email address for order updates and delivery coordination.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Step 3: PAYMENT (Mandatory Condition Highlighted) -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>Step 3: Secure Payment & Order Confirmation<\/h2>\r\n            \r\n            <div class=\"gf-policy-highlight\">\r\n                <p><strong>Important Payment Condition:<\/strong> To ensure the highest level of service and secure your handcrafted item, <strong>Grain Falcon requires 100% pre-payment at the time of checkout.<\/strong> Your order is only officially confirmed and moved to our production or dispatch queue once the full payment has been successfully authorized and verified.<\/p>\r\n            <\/div>\r\n            \r\n            <p>We accept major credit\/debit cards and other secure payment methods available at checkout. All transactions are encrypted and processed through trusted, secure payment gateways. We do not store your full card details.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Step 4 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>Step 4: Order Processing<\/h2>\r\n            <p>Once your payment is verified, you will receive an <strong>Order Confirmation Email<\/strong>.<\/p>\r\n            <ul class=\"gf-policy-list\">\r\n                <li><strong>In-stock items:<\/strong> Typically processed and prepared for shipment within 1\u20133 business days.<\/li>\r\n                <li><strong>Handmade-to-order or Bespoke items:<\/strong> Require additional time for artisanal crafting (typically 7\u201321 business days, or 4\u201312 weeks for fully bespoke pieces). You will be kept informed of the progress.<\/li>\r\n            <\/ul>\r\n        <\/section>\r\n        \r\n        <!-- Step 5 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>Step 5: Shipping & Tracking<\/h2>\r\n            <p>Once your order is dispatched, you will receive a <strong>Shipping Confirmation Email<\/strong> containing your tracking number and carrier details. You can monitor your shipment's progress directly through the carrier's website.<\/p>\r\n            <p>For detailed information on delivery times and international shipping, please refer to our <a href=\"https:\/\/grainfalcon.com\/ar\/shipping-policy\/\" class=\"gf-policy-link\">Shipping & Delivery Policy<\/a>.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Important Conditions -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>Important Conditions to Note<\/h2>\r\n            <ul class=\"gf-policy-list\">\r\n                <li><strong>Stock Availability:<\/strong> All orders are subject to product availability at the time of purchase. In the rare event an item is out of stock, we will contact you immediately with options for a refund or alternative.<\/li>\r\n                <li><strong>Handmade Characteristics:<\/strong> As our products are handcrafted from natural leather, slight variations in grain, texture, and color are inherent characteristics of genuine artisanal craftsmanship, not defects.<\/li>\r\n                <li><strong>Custom & Bespoke Orders:<\/strong> Please note that personalized, monogrammed, or custom-made products are non-refundable and non-exchangeable once production has commenced, unless the item is defective.<\/li>\r\n                <li><strong>Pricing:<\/strong> All prices are displayed in the currency selected at checkout and are subject to change without notice. However, the price is locked in once your order is confirmed.<\/li>\r\n            <\/ul>\r\n        <\/section>\r\n        \r\n        <!-- Order Cancellation -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>Order Cancellation<\/h2>\r\n            <p>You may request to cancel your order before it has been shipped. Once an order has been dispatched or has entered the bespoke production phase, cancellation is no longer possible. In such cases, you may be eligible to return the item under our <a href=\"https:\/\/grainfalcon.com\/ar\/returns-refunds-policy\/\" class=\"gf-policy-link\">Returns & Refunds Policy<\/a> after delivery.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Contact Section -->\r\n        <section class=\"gf-policy-section gf-policy-contact\">\r\n            <h2>Need Assistance with Your Order?<\/h2>\r\n            <p>If you have any questions about the ordering process, sizing, or payment, our dedicated customer support team is here to help.<\/p>\r\n            \r\n            <div class=\"gf-policy-contact-box\">\r\n                <p class=\"gf-contact-title\"><strong>Grain Falcon Customer Support<\/strong><\/p>\r\n                \r\n                <p class=\"gf-contact-item\">\r\n                    <strong>Email:<\/strong> \r\n                    <a href=\"mailto:support@grainfalcon.com\" class=\"gf-contact-link\">support@grainfalcon.com<\/a>\r\n                <\/p>\r\n                \r\n                <p class=\"gf-contact-item\">\r\n                    <strong>Website:<\/strong> \r\n                    <a href=\"https:\/\/grainfalcon.com\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"gf-contact-link\">grainfalcon.com<\/a>\r\n                <\/p>\r\n                \r\n                <p class=\"gf-contact-item\">\r\n                    <strong>Business Hours:<\/strong> Monday\u2013Friday, 9:00 AM\u20136:00 PM (local time)\r\n                <\/p>\r\n            <\/div>\r\n            \r\n            <p class=\"gf-contact-note\">Thank you for choosing Grain Falcon. We look forward to crafting something exceptional for you.<\/p>\r\n        <\/section>\r\n        \r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to Order Your Guide to Purchasing Grain Falcon Craftsmanship Welcome to Grain Falcon. We are delighted that you have chosen to invest in our premium, handcrafted leather footwear and accessories. To ensure a seamless and transparent purchasing experience, please review the following guide on how to place your order with us. Step 1: Browse [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-5909","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/grainfalcon.com\/ar\/wp-json\/wp\/v2\/pages\/5909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grainfalcon.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grainfalcon.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/grainfalcon.com\/ar\/wp-json\/wp\/v2\/comments?post=5909"}],"version-history":[{"count":3,"href":"https:\/\/grainfalcon.com\/ar\/wp-json\/wp\/v2\/pages\/5909\/revisions"}],"predecessor-version":[{"id":6165,"href":"https:\/\/grainfalcon.com\/ar\/wp-json\/wp\/v2\/pages\/5909\/revisions\/6165"}],"wp:attachment":[{"href":"https:\/\/grainfalcon.com\/ar\/wp-json\/wp\/v2\/media?parent=5909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}