{"id":5901,"date":"2026-07-21T08:39:29","date_gmt":"2026-07-21T08:39:29","guid":{"rendered":"https:\/\/grainfalcon.com\/%e0%a6%b6%e0%a6%bf%e0%a6%aa%e0%a6%bf%e0%a6%82-%e0%a6%93-%e0%a6%a1%e0%a7%87%e0%a6%b2%e0%a6%bf%e0%a6%ad%e0%a6%be%e0%a6%b0%e0%a6%bf-%e0%a6%aa%e0%a6%b2%e0%a6%bf%e0%a6%b8%e0%a6%bf\/"},"modified":"2026-08-17T16:41:04","modified_gmt":"2026-08-17T16:41:04","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/grainfalcon.com\/bn\/shipping-policy\/","title":{"rendered":"\u09b6\u09bf\u09aa\u09bf\u0982 \u098f\u09ac\u0982 \u09a1\u09c7\u09b2\u09bf\u09ad\u09be\u09b0\u09bf \u09aa\u09b2\u09bf\u09b8\u09bf"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5901\" class=\"elementor elementor-5901 elementor-5098\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10bb8c2f e-flex e-con-boxed e-con e-parent\" data-id=\"10bb8c2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b834cf9 elementor-widget elementor-widget-html\" data-id=\"b834cf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"gf-legal-policy\">\r\n    \r\n    <!-- Hero Section -->\r\n    <div class=\"gf-policy-hero\">\r\n        <h1 class=\"gf-policy-title\">Shipping & Delivery Policy<\/h1>\r\n        <p class=\"gf-policy-meta\">Effective Date: January 1, 2026 | Last Updated: January 1, 2026<\/p>\r\n    <\/div>\r\n    \r\n    <!-- Content -->\r\n    <div class=\"gf-policy-content\">\r\n        \r\n        <!-- Section 1 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>1. Introduction<\/h2>\r\n            <p>At <strong>Grain Falcon<\/strong>, we are committed to delivering handcrafted luxury leather products safely, securely, and efficiently. Every order is carefully inspected, packaged, and shipped to ensure it arrives in excellent condition.<\/p>\r\n            <p>By placing an order with Grain Falcon, you agree to the terms outlined in this Shipping & Delivery Policy.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 2 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>2. Shipping Destinations<\/h2>\r\n            <p>Grain Falcon ships worldwide where permitted by applicable laws and shipping carrier restrictions.<\/p>\r\n            <p>If shipping to your country is unavailable, please <a href=\"mailto:support@grainfalcon.com\" class=\"gf-policy-link\">contact our Customer Support team<\/a> before placing an order.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 3 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>3. Order Processing<\/h2>\r\n            <p>All orders are subject to payment verification and quality inspection before shipment.<\/p>\r\n            <p>Standard processing times are:<\/p>\r\n            <ul class=\"gf-policy-list\">\r\n                <li><strong>In-stock products:<\/strong> 1\u20133 business days<\/li>\r\n                <li><strong>Handmade-to-order products:<\/strong> 7\u201321 business days<\/li>\r\n                <li><strong>Bespoke or custom-made products:<\/strong> 4\u201312 weeks, depending on design complexity<\/li>\r\n            <\/ul>\r\n            <p>Business days exclude weekends and public holidays.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 4 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>4. Shipping Methods<\/h2>\r\n            <p>Shipping methods may include:<\/p>\r\n            <ul class=\"gf-policy-list\">\r\n                <li>Standard International Shipping<\/li>\r\n                <li>Express International Shipping<\/li>\r\n                <li>Priority Courier Service<\/li>\r\n            <\/ul>\r\n            <p>Available carriers may include DHL, FedEx, UPS, EMS, Aramex, or other trusted logistics providers. Carrier availability depends on the destination country.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 5 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>5. Estimated Delivery Times<\/h2>\r\n            <p>Estimated delivery times after dispatch are:<\/p>\r\n            \r\n            <table class=\"gf-policy-table\">\r\n                <thead>\r\n                    <tr>\r\n                        <th>Destination<\/th>\r\n                        <th>Estimated Delivery<\/th>\r\n                    <\/tr>\r\n                <\/thead>\r\n                <tbody>\r\n                    <tr><td>Bangladesh<\/td><td>1\u20133 Business Days<\/td><\/tr>\r\n                    <tr><td>UAE<\/td><td>2\u20135 Business Days<\/td><\/tr>\r\n                    <tr><td>GCC Countries<\/td><td>3\u20137 Business Days<\/td><\/tr>\r\n                    <tr><td>Europe<\/td><td>4\u20138 Business Days<\/td><\/tr>\r\n                    <tr><td>United Kingdom<\/td><td>4\u20138 Business Days<\/td><\/tr>\r\n                    <tr><td>United States<\/td><td>5\u201310 Business Days<\/td><\/tr>\r\n                    <tr><td>Canada<\/td><td>5\u201310 Business Days<\/td><\/tr>\r\n                    <tr><td>Australia & New Zealand<\/td><td>7\u201312 Business Days<\/td><\/tr>\r\n                    <tr><td>Other International Destinations<\/td><td>5\u201315 Business Days<\/td><\/tr>\r\n                <\/tbody>\r\n            <\/table>\r\n            \r\n            <p>Delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, public holidays, or circumstances beyond our control.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 6 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>6. Shipping Charges<\/h2>\r\n            <p>Shipping charges are calculated during checkout based on:<\/p>\r\n            <ul class=\"gf-policy-list\">\r\n                <li>Delivery destination<\/li>\r\n                <li>Package weight and dimensions<\/li>\r\n                <li>Shipping method selected<\/li>\r\n                <li>Applicable taxes or surcharges<\/li>\r\n            <\/ul>\r\n            <p>Grain Falcon may occasionally offer complimentary shipping during promotional campaigns.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 7 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>7. Customs Duties & Import Taxes<\/h2>\r\n            <p>For international orders, customers are responsible for:<\/p>\r\n            <ul class=\"gf-policy-list\">\r\n                <li>Customs duties<\/li>\r\n                <li>Import taxes<\/li>\r\n                <li>VAT\/GST<\/li>\r\n                <li>Brokerage fees<\/li>\r\n                <li>Government charges<\/li>\r\n            <\/ul>\r\n            <p>These fees are determined by the destination country and are not controlled by Grain Falcon. Failure to pay applicable customs charges may result in the shipment being returned or destroyed by customs authorities.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 8 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>8. Tracking Information<\/h2>\r\n            <p>Once your order has been dispatched, you will receive:<\/p>\r\n            <ul class=\"gf-policy-list\">\r\n                <li>Shipping confirmation<\/li>\r\n                <li>Tracking number<\/li>\r\n                <li>Carrier information<\/li>\r\n                <li>Estimated delivery date (where available)<\/li>\r\n            <\/ul>\r\n            <p>Customers may monitor shipment progress using the carrier's tracking system.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 9 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>9. Delivery Address<\/h2>\r\n            <p>Customers are responsible for providing a complete and accurate shipping address.<\/p>\r\n            <p>Grain Falcon is not responsible for delays or losses resulting from incorrect or incomplete address information. If an order is returned because of an incorrect address, additional shipping charges may apply.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 10 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>10. Signature Upon Delivery<\/h2>\r\n            <p>For security purposes, high-value shipments may require a signature upon delivery.<\/p>\r\n            <p>If no one is available to receive the package, the courier may attempt redelivery or hold the shipment at a local collection point.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 11 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>11. Delivery Delays<\/h2>\r\n            <p>Occasionally, deliveries may be delayed due to:<\/p>\r\n            <ul class=\"gf-policy-list\">\r\n                <li>Customs inspections<\/li>\r\n                <li>Severe weather<\/li>\r\n                <li>Public holidays<\/li>\r\n                <li>Natural disasters<\/li>\r\n                <li>Transportation disruptions<\/li>\r\n                <li>Carrier operational issues<\/li>\r\n                <li>Government regulations<\/li>\r\n            <\/ul>\r\n            <p>Grain Falcon is not liable for delays caused by circumstances beyond our reasonable control.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 12 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>12. Damaged Packages<\/h2>\r\n            <p>If your package arrives visibly damaged:<\/p>\r\n            <ol class=\"gf-policy-list gf-policy-ordered-list\">\r\n                <li>Photograph the package before opening.<\/li>\r\n                <li>Photograph the product and packaging.<\/li>\r\n                <li><a href=\"mailto:support@grainfalcon.com\" class=\"gf-policy-link\">Contact Grain Falcon<\/a> within 48 hours of delivery.<\/li>\r\n                <li>Retain all packaging materials until your claim is resolved.<\/li>\r\n            <\/ol>\r\n            <p>Failure to report damage within the required timeframe may affect claim eligibility.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 13 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>13. Lost Shipments<\/h2>\r\n            <p>If tracking indicates your shipment is lost:<\/p>\r\n            <ul class=\"gf-policy-list\">\r\n                <li><a href=\"mailto:support@grainfalcon.com\" class=\"gf-policy-link\">Contact Grain Falcon Customer Support<\/a>.<\/li>\r\n                <li>We will work with the shipping carrier to investigate.<\/li>\r\n                <li>If confirmed lost, Grain Falcon may, at its discretion, replace the order or issue a refund in accordance with our <a href=\"https:\/\/grainfalcon.com\/bn\/returns-refunds-policy\/\" class=\"gf-policy-link\">Return & Refund Policy<\/a>.<\/li>\r\n            <\/ul>\r\n        <\/section>\r\n        \r\n        <!-- Section 14 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>14. Failed Delivery Attempts<\/h2>\r\n            <p>If delivery cannot be completed because the customer is unavailable, the address is incorrect, customs fees are unpaid, or the package is refused, the shipment may be returned to Grain Falcon.<\/p>\r\n            <p>Any additional shipping costs for resending the order will be the customer's responsibility unless the issue resulted from our error.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 15 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>15. Packaging Standards<\/h2>\r\n            <p>Every Grain Falcon order is packaged using premium protective materials, which may include:<\/p>\r\n            <ul class=\"gf-policy-list\">\r\n                <li>Luxury branded shoe box<\/li>\r\n                <li>Dust bags<\/li>\r\n                <li>Tissue paper<\/li>\r\n                <li>Product care guide<\/li>\r\n                <li>Authenticity card<\/li>\r\n                <li>Protective outer shipping carton<\/li>\r\n            <\/ul>\r\n            <p>Packaging may vary depending on the product ordered.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 16 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>16. Partial Shipments<\/h2>\r\n            <p>Where an order contains multiple products, Grain Falcon may ship items separately to improve delivery times. Customers will be notified if this occurs.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 17 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>17. Shipping Restrictions<\/h2>\r\n            <p>Certain products may not be available for shipment to specific countries due to legal, customs, or carrier restrictions.<\/p>\r\n            <p>Grain Falcon reserves the right to refuse shipment where required by law.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 18 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>18. Force Majeure<\/h2>\r\n            <p>Grain Falcon shall not be responsible for delays or failure to deliver caused by events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, pandemics, government actions, or transportation interruptions.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 19 -->\r\n        <section class=\"gf-policy-section\">\r\n            <h2>19. Policy Updates<\/h2>\r\n            <p>Grain Falcon reserves the right to amend this Shipping & Delivery Policy at any time. Updated versions will be published on our official website and will take effect upon publication.<\/p>\r\n        <\/section>\r\n        \r\n        <!-- Section 20 - Contact -->\r\n        <section class=\"gf-policy-section gf-policy-contact\">\r\n            <h2>20. Contact Information<\/h2>\r\n            <p>For shipping-related questions or assistance, please contact:<\/p>\r\n            \r\n            <div class=\"gf-policy-contact-box\">\r\n                <p class=\"gf-contact-title\"><strong>Grain Falcon Customer Support<\/strong><\/p>\r\n                \r\n                <p class=\"gf-contact-item\">\r\n                    <strong>Email:<\/strong> \r\n                    <a href=\"mailto:support@grainfalcon.com\" class=\"gf-contact-link\">support@grainfalcon.com<\/a>\r\n                <\/p>\r\n                \r\n                <p class=\"gf-contact-item\">\r\n                    <strong>Website:<\/strong> \r\n                    <a href=\"https:\/\/grainfalcon.com\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"gf-contact-link\">grainfalcon.com<\/a>\r\n                <\/p>\r\n                \r\n                <p class=\"gf-contact-item\">\r\n                    <strong>Business Hours:<\/strong> Monday\u2013Friday, 9:00 AM\u20136:00 PM (local business hours)\r\n                <\/p>\r\n            <\/div>\r\n            \r\n            <div class=\"gf-policy-highlight\">\r\n                <p><strong>Important Notice:<\/strong> This Shipping & Delivery Policy should be read together with the <a href=\"https:\/\/grainfalcon.com\/bn\/returns-refunds-policy\/\" class=\"gf-policy-link\">Return & Refund Policy<\/a>, <a href=\"https:\/\/grainfalcon.com\/bn\/warranty-policy\/\" class=\"gf-policy-link\">Warranty Policy<\/a>, and <a href=\"https:\/\/grainfalcon.com\/bn\/terms-conditions\/\" class=\"gf-policy-link\">Terms & Conditions<\/a>. In the event of any conflict between this policy and mandatory consumer protection laws applicable in your country of residence, the applicable law will prevail.<\/p>\r\n            <\/div>\r\n        <\/section>\r\n        \r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Delivery Policy Effective Date: January 1, 2026 | Last Updated: January 1, 2026 1. Introduction At Grain Falcon, we are committed to delivering handcrafted luxury leather products safely, securely, and efficiently. Every order is carefully inspected, packaged, and shipped to ensure it arrives in excellent condition. By placing an order with Grain Falcon, [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-5901","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/grainfalcon.com\/bn\/wp-json\/wp\/v2\/pages\/5901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grainfalcon.com\/bn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grainfalcon.com\/bn\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/grainfalcon.com\/bn\/wp-json\/wp\/v2\/comments?post=5901"}],"version-history":[{"count":4,"href":"https:\/\/grainfalcon.com\/bn\/wp-json\/wp\/v2\/pages\/5901\/revisions"}],"predecessor-version":[{"id":6172,"href":"https:\/\/grainfalcon.com\/bn\/wp-json\/wp\/v2\/pages\/5901\/revisions\/6172"}],"wp:attachment":[{"href":"https:\/\/grainfalcon.com\/bn\/wp-json\/wp\/v2\/media?parent=5901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}