Oxford
CHELSEA BOOT
Women's Hand Bag
Men's Wallet
Leather Jacket
Belt
Leather CleanersFrequently Asked Questions
How long does shipping take?
Domestic orders within Bangladesh typically take 3-5 business days. International shipping takes 7-14 business days depending on the destination.
What is your return policy?
We accept returns within 14 days of delivery, provided the shoes are unworn and in their original packaging. Please visit our Returns & Refunds Policy page for detailed instructions.
How do I care for my leather shoes?
We recommend using a horsehair brush after each wear and applying our premium leather conditioning cream once a month. Avoid exposing the shoes to excessive moisture.
Do we offer a warranty?
Yes, all Grain Falcon footwear comes with a 6-month manufacturing warranty covering defects in materials and workmanship.
Do we offer Cash on Delivery (COD)?
No. We didn’t offer Cash on Delivery (COD). You can choose prepaid payment during checkout to enjoy exclusive offers whenever available. Delivery availability may vary depending on your location.
Are your shoes made from genuine leather?
Yes. Every pair of Grain Falcon shoes is crafted from carefully selected genuine leather, chosen for its durability, comfort, and timeless character. With proper care, your shoes will develop a rich patina and age beautifully over time.
How do I choose the right size?
We recommend referring to our Size Guide before placing your order. If you’re between sizes or need assistance, our customer support team will be happy to help you find the perfect fit.
Can I exchange my shoes if the size doesn't fit?
Absolutely. If your shoes don’t fit as expected, you may request a size exchange within our exchange policy period. The shoes must be unworn, in their original condition, and returned with the original packaging.